Service Alerts


Due to the coronavirus pandemic, you may experience order delays due to shipment carrier constraints.

For current service alerts affecting our major carriers, please click the links below:

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Service Guarantees Suspended Indefinitely


The coronavirus pandemic has disrupted supply chains and impacted logistics infrastructures around the world. As you may be aware, FedEx and UPS, along with many other carriers, have suspended shipping guarantees until further notice. DM Fulfillment will continue to process orders timely to meet SLAs; however, delays caused by carrier actions are beyond our control. 


The links below provide additional information from FedEx and UPS.


FedEx Service Updates

UPS Service Guarantee


2020 Peak Season Surcharges


In addition to current shipping rates, carriers will be extending
 Peak Surcharges for the 2020 peak season.


Click here for additional information from UPS.


Click here for additional information from FedEx.


Click here for additional information from USPS.