HuggleHounds Case Study



HuggleHounds finds a true business partner in DM Fulfillment Services.


HuggleHounds, the creator of premium quality, high-end pet toys, has been establishing their brand in the growing pet industry for over 10 years. In the beginning, they maintained fairly traditional manufacturer-retail relationships with their business partners, but along came the rapid growth of ecommerce and an entirely new landscape to navigate. They quickly realized their current fulfillment provider was holding them back. The warehouse was only 5 miles away which was convenient, but many of the processes were manual and time-consuming. They had no automated data exchange, their ability to receive containers was unreliable and providing tracking information required manually keying numbers.

“American pet spending has more than doubled in the past 10 years.”

– Fortunly, Jan. 2021

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